Last week, Dan Zarrella broke the Guinness World Record for the “biggest online marketing seminar”, claiming a title that most search engine marketing “gurus” would kill for! Zarrella definitely held down a captive and inquisitive audience (judging by the hyper-active #smsci hashtag) and served up fresh social media marketing stats that dispelled many myths about effective social media strategy.

“The Science of Social Media” is rooted in what Zarrella likes to call The Hierarchy of Contagiousness. Exposure, attention, and motivation make up the three levels that are at the heart of creating content that is highly shareable.

Zarrella’s argument is that you must first set up these strategies for viral marketing success in order for your marketing message or content to be shared on a large scale. It is not enough for you to implement 1-2 of these strategies and achieve a greater chance of longevity. However, Zarrella did not go too far into depth about giving social posts more permanence on the internet and through social media even after showing charts that represented the “fecundity” of social media messages and the life and death of ReTweeted tweets.

At Get Page One, we argue that in addition to Zarrella’s hierarchical strategy, you must also explicitly include influential people that will further champion your social media marketing campaign.

Say that you have written an awesome blog post that is great for your audience. If you are trying to build readership from the ground up, the content of the post is not enough to send viewers flocking to your WordPress site. A call to action and an attention grabbing headline will bolster your content and make it highly sharable or ReTweetable. But, what happens after a few hours or days?

This content gets lost in an RSS feeder, your tweet gets pushed down and becomes out of sight, out of mind. This is where the explicit inclusion of others in your online conversations, the promotion of other content, and being an active member of the industry community becomes mutually valuable. It is a symbiotic relationship that promotes longevity of your message and helps define a clearer voice for your emerging brand.

Form a relationship with influential people in your industry and marketing segment (AKA bloggers and thought leaders). Personalize social media marketing messages with a call-to-action for them to read and share your content when it is applicable to their personal brand, or when it is relevant to topics that they post about frequently. Conversely, promote relevant (but not blatantly competitive) information to your segment. Make no mistake, personal messages and the inclusion of others should be used with discretion and in moderation. It is also a two-way street. You do not want to appear spammy or overbearing to your colleagues or market segment.

The goal of this strategy is to conjur up chances for meaningful conversations that can happen about your brand. Tailoring some of your search marketing vision around influential people can give your promoted content an increased chance of campaign longevity on the internet and across social media channels.

[Image Zarrella, Dan (2011). Annotated by Get Page One, LLC]

In Austin, there are many opportunities for those to learn more about the latest news in search marketing through meetup groups and regular seminars. If you are new to the city, joining a meetup group can be a great way to meet new people and build a network of colleagues. There is a unique group for every niche and most are promoted through event websites and social media. Some of our favorite active groups, which can be found on Meetup.com, include:

The Austin Internet Marketing Meetup: The big boy of search marketing meetups in Austin, Texas! If you would like to learn more about social media marketing, SEO, and PPC, this meetup hosts seminars and presentations about hot topics in the field. Meetings are typically held monthly in North Austin, where many tech companies are clustered.

Austin SEM Meetup: A focused, happy hour meetup for serious search marketers. This is an advanced level group of search engine marketing professionals, social media marketing strategists, and PPC-whizzes. A moderately sized group, these monthly happy hours are a time for members to catch up with each other and talk shop about the most recent events in the industry. Meetups are usually the last Thursday of every month and take place in Downtown, Austin.

The Austin WordPress Meetup: Search marketers know that good content matters, and that WordPress is one of the best platforms for hosing search optimized blog content. During these monthly meetups, members discuss the newest plugins, debate about different strategies for hosting content, and exchange creative ideas. It is a great place to meet a good mix of writers and marketers!

So, grab a Mexican Martini, pull out your trusty iPad or Moleskine notebook, and sit in on a few meetups in town. The Austin search engine marketing community is very welcoming, diverse and highly knowledgeable. It’s time to get out from behind your computer, logout of your Google Reader account, and meet some innovative search engine marketers IRL!

Last month, we wrote how the combination of search marketing, social media marketing, analytics and consumer experiences can combine to tell a more complete story about how a brand uses the Internet to market products and services. Creating a unique online experience helps answer questions of why the consumer should pay attention to your business and why they should keep coming back to your website or social network. Businesses must also answer the fundamental question of how to build a long-term strategy around these platforms and who will implement and monitor them.

It’s easy to think that experiential marketing is simple. Use a recipe of creating interactive platforms for conversation via social media marketing, provide entertainment, develop funny advertisements and bingo, you will have customers practically knocking down your door. Yet, for many brands, experiential marketing is actually a difficult concept to grasp. In most companies, core competencies center on the manufacture and selling of products and services rather than marketing.

Just as major organizations use an outside advertising agency to create and develop commercials and marketing campaigns such as the E*Trade baby, the development of experiential marketing campaigns often requires experts who can help uncover the key traits of how a brand resonates with consumers. Television and radio advertisements are unidirectional methods of communication with an emphasis on branding.

Search and social media campaigns work similarly to branding; however, these mediums are more adept at translating resonance and connection with the consumer into meaningful methods of educating, entertaining and engaging an audience. Yet, taking the brand experience to the digital realm requires an expertise in facilitating and motivating two-way communications. It’s not always as simple as having an executive assistant manage a Google Adwords or YouTube video campaign.

At Get Page One, we create search and social media marketing plans with your customer in mind. Our core competencies and expertise focus on helping create the brand experience while you concentrate on developing outstanding products and services.

Analytics are a good thing. At Get Page One, we love analytics. After all, they can tell us whether our efforts at search marketing and social media are working to develop awareness and drive repeat business. Bounce rates, click-throughs, likes and re-tweets all provide great benchmarks from which to measure results. However, a raging sea of analytics, customer data and just plain numbers can overwhelm anyone’s mind. Numbers can be deceiving and do not always tell the whole story. So what are some companies overlooking by only focusing on numbers?

The answers may reside in understanding the psychology of your brand, your own customers and the consumer at large. As business leaders, we all tend to think bottom-line. Rational, logical and strategic are part of our DNA. We focus so intently on outcomes, results and analytics that we tend to forget why our customers buy from us, why they seek us out and why they might keep coming back in the future.

Thinking in terms of the physical world, consumers visiting a brick and mortar business in person become involved in the brand experience created by the organization. This experience touches each phase of the sales funnel starting with awareness and hopefully leading to initial and repeat purchases. And offline, just as online, the brand attempts to influence customers and inspire referral business.

Experiential marketing is nothing new; however, just as brands provide a certain experience offline, the Internet experience is equally important. Online, the combination of search marketing, social media marketing, analytics and consumer experiences can combine to tell a more complete story, turning raw data and numbers into useful information. For instance, web analytics can provide unique information about page views and the length of time viewers spend perusing a website. A high bounce rate might indicate an area of the website where users are leaving due to lack of interest and thus affecting conversion rates. Social media marketing analytics such as Facebook page interaction or re-tweets on Twitter can tell a story of how an audience perceives their online experience with the brand outside of a webpage or search engine.

Market research professionals talk about how together, quantitative and qualitative data help chronicle consumer behavior. Quantitative data is like analytics; however, combined with the attributes and descriptive information of qualitative data, we can begin to draw a more robust picture of the customer experience.

Austin Pizza: Where are the major chains in Google SERPs?

“Austin Pizza“. It seems fairly logical that at some time in the last few years, someone, anyone, working for Pizza Hut, Dominos or Mr. Gatti’s would have said, “hey, what happens when someone searches for pizza in their city?” Because, frankly, nothing happens, and that amazes me.

I could understand, I guess, that pizza executives might not see the value of the interwebs. For that matter, they might not even use the internet to look for things like pizza. After all, isn’t the internet just something the “kids” play around on. You know, college kids killing time between classes or late at night instead of studying … and what is the target demographic of these pizza companies? Oh, wait …

Where are Pizza Company Ad Agencies?

What I don’t understand – what I can’t grasp – is where are their ad agencies? The main goal of an ad agency, if I’m not mistaken, is to sell more product. I realize they are working on brand awareness, etc. (I happily await your flames , but if I own a pizza company, I want my agency to sell more pizza. Speaking as someone who searches for everything from his BlackBerry, the first pizza company to show up in my SERPs is the one that gets my call.

It just boils down to, once again, advertising agencies not understanding search. (Just one more example of how little understanding they have of search: I can’t even Google up the current agency representing Pizza Hut. If one were representing Pizza Hut, seems one would want the whole world to know about it.)

Google Loves Pizza

Google loves pizza. In fact, Google loves anything that is relevant to keyphrases its users are looking for. Google wants these companies to show up in the SERPs. Dominos, Pizza Hut and Mr. Gatti’s are all really, really relevant results for someone looking for pizza in Austin. So, since Google loves pizza and relevant results, why is it so hard to Google up some pizza at 3 am?

Pizza Chains and Google Organic Ranking

Pizza hut achieves the amazing feat of hiding all its pizza stores from Google by having a store locator that requires you to type your address, city and state into a form and click “find”. They provide no crawlable means of discovering any of their zillion stores.Papa John’s, ditto. (Did someone have a fire sale on this interface?)

Mr. Gatti’s, smallest entity in our sample, has, believe it or not, a crawlable store locator, yet they still manage to thwart ol’ Googlebot. How? Well, they have bad URL’s, code, text, H tag selections, meta tags (for a unique location, meta name=”description” content=”Gatti’s Pizza” / and meta name=”keywords” content=”pizza, restaurant”), page content… etc.

In fact, the only thing these pizza chains aren’t doing to keep Google out is forbidding access in their robots.txt file. They aren’t, are they?

Submit Business Locations to Google Local

I’ll play my own devil’s advocate here for a minute. Maybe the user experience, design or GUI is more important that organic search. Maybe they don’t want to build a crawlable directory of store locations for fear that a user might actually find it on Google.

Maybe these things are important. Maybe arguments such as “that person would never have become a customer if they hadn’t been able to Google your less than ideal locator page” should just be put aside. What then?

Well, there’s an extremely simple solution to these arguments. Google Local.

It’s incredibly easy to submit your business to Google Local. I submitted ours in 10 minutes. I submitted an excel spreadsheet with a listing of a client’s 500 locations in less than an hour. In fact, I’m guessing an agency could have an intern submit every Pizza Hut location in the world in less than a day. So, in less than a day (and the month it takes for the submitted locations to show up in Google Local), Pizza Hut could begin showing up for every variation of “city”+pizza. This would tap into a HUGE long tail keyphrase list and translate directly into increased sales of pizza … for the cost of an intern’s day. There is no excuse.

What’s that? You’re not interested in long tail, only high-volume keyphrases? Don’t get me started on the lack of SEO for pizza coupons.

When you blog about something for SEO purposes, link to it immediately, with relevant text, from social media websites that do not utilize nofollow links.

Don’t wait for someone else to do it. First indexed by Google is often first ON Google

Well, crud. Digg is down as well. Now what the heck am I going to do today? Better yet, what are YOU going to do today?

Twitter is Down. I’m getting a 500 internal server on Twitter, and my twitter finger is starting to twitch. I’m not really sure what to do now … just sort of sitting here staring at the screen … Do I call the police? The National Guard? Barack Obama?

Twitter Having a Ruby on Rails Scalability Problem?

Theories abound around here of why Twitter is down, though the prevailing one is that it’s Ruby, and that from our Ruby on Rails programmer. There is an inherent Ruby on Rails scalability problem, and it’s causing me, and millions more jittery twitters some unease.

“Twitter is Down” Timekiller

Ok, since Twitter is down, and you might have some time to kill, why not comment here on one of these questions:

1. Why is Twitter down?
2. What do you do when you can’t Tweet?
3. What horrible worldwide implications will the Twitter outage have?
4. What will we do if Twitter never comes back up?

… what’s that? Twitter’s back up now? um … ok, gotta’ go now, you can catch me on my Twitter about SEO, but you feel free to hang around here and answer the poll

Austin Advertising Agency GSD&M “won” the renewal of the Air Force advertising contract. The agency was chosen over Chicago ad agency DraftFCB for a ten year, $372 million dollar contract.

I say won in quotes because the contract is actually $12.8 million per year less than the previous contract. To be fair though, $37 million a year is nothing to sneeze at. I buy lotto tickets anytime it goes over $20M!

Since others seem to be harping on all the contracts the Austin agency has lost recently (The Statesman, Austin Biz Journal and mediabistro have all piled on), I think to be fair I would point out that the agency has also recently landed some pretty decent work.

New Clients for the Austin Agency

Two new clients include World Market (ack! the url’s, make them stop!) and John Deere (If you call me, we could fix these URLs for like, 100 bucks . The Austin Business Journal also points out the agency is bidding on several other accounts, including LL Bean. That’s good news for Austin advertising folk, many who have been laid off because of the lost accounts.

I think with each of these clients the opportunity is there, just waiting to be realized. I know from 3 seconds looking at LL Bean (those url’s are gonna’ give me nightmares for a week) that absolutely nothing could hurt their SERPs. I’m pretty sure my yellow lab could create a more search engine friendly architecture.

Let’s hope the agency uses these new and renewed accounts as an opportunity to stretch into less traditional areas such as search engine optimization and social media marketing (no, not some avatar thing) but a true grass roots social media campaign.

We think it’s possible to be cool and have a positive ROI!

Yahoo Voice Search for Mobile: oneSearch

Watch out Google mobile, Yahoo is gunning for the mobile search space with it’s second release of Yahoo voice search for mobile, dubbed “oneSearch“, and bloggers are all a-twitter, so to speak. The idea of voice search for mobile is definitely a good one. All mobile devices are hard to type on (yes, I know yours isn’t, whatever and voice recognition technology could eliminate the need, or at least diminish the need, to type on Lilliputian keyboards.

Yahoo oneSearch for Mobile Powered by vlingo Voice Recognition

Like any good internet company, Yahoo didn’t develop the voice search technology, they’re just “renting” it from vlingo. vlingo specializes in voice recognition for mobile phones. From the vlingo about us, “With vlingo access to your mobile internet applications is no longer held hostage by twelve tiny keys.” That sounds pretty cool, though my BlackBerry Curve has WAY more than twelve keys.

Yahoo Voice Search for BlackBerry

Yahoo voice search for mobile is really now just Yahoo voice search for BlackBerry. It’s avaliable for download directly to your BlackBerry from m.yahoo.com/voice. It took me three trys with timeouts, then a long, slow wait while the download bar crept s l o w l y across my screen. Then the download failed and I had to start over. Hopefully you’ll have better luck.

Voice Search on My BlackBerry: First Impression

Well, as I just mentioned, installation left a bit of a bad taste in my mouth. Especially since I’ve downloaded every Google mobile application for the BlackBerry and never had a single problem.

Ok…gotta’ be honest here. I’m still trying to download Yahoo oneSearch. BBIAB.

Back 10 minutes later. Whew. Once it downloaded, installation was seamless, and I found the Yahoo oneSearch program icon in my applications folder just where it belongs. A click launched the program and we’re off.

Performing a Voice Search on My BlackBerry

Actually performing a Yahoo voice search is really easy. You simply hold down the “green phone” button, the same button you’d use to dial, and say your search term. Be sure not to let up the button until you’re through saying the search term. It takes longer to process the voice search than I would think…not to perform the search, just to figure out what you’re saying. It did a decent job of deciphering what I said when I searched for yellow lab, but it just couldn’t figure out search engine optimization, Austin, TX. It kept putting in Boston instead of Austin. To be fair, I am from Texas, maybe they don’t have southern drawl filters yet.

After oneSearch (hopefully) figures out what you said, it then performs the search and serves you Yahoo search results as fast as my poor little Edge BlackBerry can serve them up.

Yahoo Voice Search Review Summary

To sum up the review, Yahoo voice search is hard to download, but easy to use. Hopefully they’ll fix that download issue. There are a couple lingering questions I haven’t resolved yet, the biggest being the Yahoo oneSearch download page says to disable WiFi in your phone if it’s supported. Why wouldn’t Yahoo voice search work over WiFi? That seems downright strange. All in all it seems to be a pretty tight application. If Yahoo and Google can keep providing apps that make search on a mobile easier, we’ll be doing SEO for mobile websites soon! I know, some people probably already are, but I brought up the topic of SEO for mobile at OMMA Hollywood to a bunch of mobile industry leaders. The room got really quiet

I guess, all things considered, the worse thing about Yahoo voice search is that the queries go to Yahoo.