Archive for April, 2009

Google Me for Reputation Management

Thursday, April 23rd, 2009

Google Me lets users fill out their very own profile, and it was released just a few days ago. Fill out enough information on it, and it’ll likely show up at the bottom of the first page of results when someone searches for your name at Google.com.

Another online profile? Yawn. Well, hang on a second. Google Me is useful for online reputation management.

If you do a Google search for your name, what comes up on the first page? Maybe it’s a mix of results for several people who share your name, maybe it’s all about you, or maybe nothing useful comes up. If you’ve never thought much about what shows up when someone searches for you, we strongly suggest that you start paying close attention to this. Whether you’re applying for a job or you’re an established professional, people will search for your name on Google. And you can bet that they’ll look at everything that comes up on the first page and will judge you accordingly.

For this reason we can’t stress enough just how important online reputation management is. The best thing you can do is start working on your online reputation right now, making sure that what comes up for your name on that first page (and, even better, the next couple of pages) of results is positive and factual. A false, inaccurate and/or harmful piece of information someone posts online about you, your product or your company can seriously damage your reputation. Don’t wait around to make sure your first page of Google results is factual and positive.

So take the time to make a Google profile. It takes only a few minutes, and it’s certainly an easy way to get that last spot on Page One filled out with good information about yourself.

Just don’t forget about the other first-page results.

Search Trends and the U.S. Financial Crisis

Monday, April 6th, 2009

Global Internet information provider comScore released some fascinating data at the end of February regarding America’s search behavior and the financial crisis. The survey research showed an increase in people searching for terms related to the economic crisis over the past year.

The search term “unemployment” was up 206 percent to 8.2 million searches during the past year, along with “unemployment benefits,” up 247 percent to 748,000 searches. Other terms related to the economic crisis that were up:

  • “Mortgage”: Up 72 percent; 7.8 million searches
  • “Bankruptcy”: Up 156 percent; 2.6 million searches
  • “Foreclosure”: Up 67 percent; 1.4 million searches
  • “Coupons”: Up 161 percent; 19.9 million searches
  • “Discount”: Up 26 percent; 7.9 million searches

Something else comScore’s research showed was that those who were searching for “unemployment” were generally younger, with the head of the household being 35 years old or younger and the household earning less than $50,000 per year. ComScore also found that these searchers were much more likely to use Ask.com, MSN and Yahoo! rather than Google or AOL Search.

ComScore’s research shows that, obviously, what people are searching for reflects Americans’ concerns and interests. Though the effects of the current financial crisis are apparent without looking at data like this, it’s interesting to see how clearly a nation’s worries are illustrated just by looking at general keywords in search trends.

What can we learn from looking at the search trends of large groups of people and taking into consideration their concerns and interests? If trends show that certain general keywords are being searched for a lot more now than they were just a year ago, that says a lot. Paying attention to trends like this can certainly be an essential part of successful search marketing as well as marketing in general.

April Fool’s Day? More Like Social Media Marketing Day

Wednesday, April 1st, 2009

April Fool’s Days of the past were all about classic pranks, like gluing a quarter to the ground on a busy street corner.

But April Fool’s Day seems to have become less about physical gags and more about Internet gags. It can be  pretty easy to pull off a prank online — especially since so many of us spend about every waking moment in front of a computer. Plus, pulling a prank online means you could get a ton of people at once to fall for your trick. For example, tweeting something like, “CRAZY video of me meeting Kanye West last night!” with a link to this video. Hilarious, I know. Feel free to use that one next year.

So what about company websites that take today to let loose and show everybody their wacky, fun side? Maybe you read about Google’s CADIE today, or maybe you excitedly clicked on the ad for the $99 pink leather Eames lounger in today’s Apartment Therapy email.

There’s also the extremely well-done (and daring!) Whole Foods homepage, which features a prominent ad for Organic Air that costs $6.99 for .02 oz (get it?), along with a bunch of recipes for dishes like Deep-Fried Pork Eclairs, Arugula Compost Surprise and… Toast. Mmmm.

The question is, if you’ve seen something April Foolsy today on a business’ website, how’d you find it? I’m willing to bet one or more of these things happened:

  • You saw the link on your Twitter feed
  • You saw the link on your Facebook feed
  • Someone IMed/G-chatted it to you
  • You saw the link on one of your favorite blogs (this one, obviously)
  • A co-worker mentioned it during a lighthearted conversation at the watercooler

Next question: Did you tell someone about what you saw? Of course you did. That’s exactly what they wanted you to do. The April Fool’s Day joke was all about social media marketing, and by it getting passed from person to person via Twitter, Facebook, blogs, etc., it was successful.

What’s more is that successful viral marketing like this means lots of inbound links to your website. That’s excellent for search engine optimization.

Maybe we won’t see as many classic pranks on future April Fool’s Days, but let me drop a pretty intense analogy on you here: By pulling off a well-done joke on a company website like Google.com or WholeFoodsMarket.com, isn’t that just the modern-day version of gluing a quarter to the ground on a busy street corner? People who first notice that quarter will pause to look closer, some bending down to try to grab it, which causes passersby to look and see what all the fuss is about. No matter what, everyone walks away knowing that there is a quarter glued to the ground.

(Whoa.)

Search Engine Optimization and Search Marketing